Have you ever wondered how to upgrade your flight experience on Hawaiian Airlines? Maybe you’ve always dreamed of flying First Class or Business Class, but thought it was out of reach. Well, we have some exciting news for you! Hawaiian Airlines offers a unique opportunity for passengers to bid for an upgrade and enjoy a premium travel experience. So, how does it work? Let’s dive in and explore the upgrade options on Hawaiian Airlines.
Check Your Eligibility for an Upgrade
To determine whether you are eligible for an upgrade on Hawaiian Airlines, you can easily check your eligibility online. Simply head to the Bid Up page and enter your confirmation code and last name in the designated fields. This will allow the system to verify if your booking is eligible for an upgrade.
If your booking is eligible, congratulations! You can proceed to make an offer for an upgrade and increase your chances of enjoying a more premium travel experience.
However, if your booking is not eligible for an upgrade, don’t worry. Hawaiian Airlines offers a range of other amenities and services to ensure you have a comfortable journey.
Before making your offer, it’s essential to consider the factors that determine eligibility, such as your fare class and available seats. Keep in mind that upgrades are subject to availability, so it’s always a good idea to check your eligibility early in the planning process.
Once you confirm your eligibility, you can move forward with the exciting process of making an offer for an upgrade and potentially enhancing your travel experience to new heights.
| Eligibility Criteria | Description |
|---|---|
| Fare Class | The fare class of your original booking may impact eligibility for an upgrade. |
| Available Seats | The number of available seats in higher classes determines the possibility of an upgrade. |
| Booking Size | Large group bookings may have different upgrade eligibility criteria. |
By being aware of these eligibility criteria, you can better understand your chances of securing an upgrade and plan accordingly.
Make an Offer for an Upgrade
Once you have confirmed your eligibility, it’s time to make an offer for an upgrade on Hawaiian Airlines. The bidding process is simple and allows you to have control over your upgrade. Here’s how:
- Step 1: Move the slider
- Step 2: Set your bid amount
- Step 3: Enter payment information
- Step 4: Review and submit
Indicate the strength of your offer for each flight segment by moving the slider. You can offer different amounts for each eligible segment, giving you the flexibility to prioritize the flights that matter most to you.
The bidding system on Hawaiian Airlines has a default minimum and maximum bid amount. As you move the slider, you will see the range within which you can make your offer. Make sure to choose an amount that aligns with your budget and the value you assign to the upgrade.
Once you have set your bid amount, you will be prompted to enter your payment information. This ensures that if your offer is accepted, the cost of the upgrade can be conveniently debited from your selected payment method.
Before submitting your offer, take a moment to review the details. Make sure the bid amounts for each segment are accurate and that all the required information has been provided. Once you are satisfied, click the submit button to send your offer.
After submitting your offer, you will receive an email confirming that your offer has been successfully received. Now it’s time to wait until the airline makes a decision on your upgrade.
Confirmation and Payment
If your offer is accepted for an upgrade on Hawaiian Airlines, you will receive a confirmation email between 48-24 hours prior to your departure. This email will provide the confirmation of whether your upgrade offer was successful or not.
If your offer was successful, the cost of your upgrade offer will be debited from the form of payment you provided. It is important to note that the payment will be processed shortly after the confirmation email is received.
If you are the primary cardholder of the Hawaiian Airlines World Elite Mastercard, you will also earn HawaiianMiles for your upgrade. This means you can enjoy the benefits of an upgraded experience while adding to your miles balance.
On the other hand, if your offer is not accepted, you will receive an email informing you that your offer was unsuccessful. In this case, you will not be charged for the upgrade, and you will keep your original ticket.
Preparing for payment and being ready to receive confirmation of your upgrade offer is an exciting part of the process. Once your offer is accepted, you can look forward to a more luxurious experience on your Hawaiian Airlines flight.
| Confirmation and Payment Process |
|---|
| 1. Submit your upgrade offer |
| 2. Wait for the confirmation email |
| 3. If successful, payment will be debited from your provided form of payment |
| 4. Earn HawaiianMiles for your upgrade (if eligible) |
What to Expect with an Upgrade
If your upgrade offer is successful, you will enjoy the full First Class or Business Class experience on your Hawaiian Airlines flight. Here are the benefits you can look forward to:
- Enhanced food and beverage options: Indulge in a delectable menu curated by renowned chefs. Savor gourmet meals and enjoy a wide selection of beverages, including premium wines and spirits.
- Priority security line: Skip the queues and breeze through security with dedicated lanes for premium passengers.
- Priority boarding: Be among the first to board the aircraft, ensuring a comfortable and relaxed start to your journey.
- Efficient baggage handling: Benefit from expedited baggage services, ensuring your checked bags are delivered promptly upon arrival.
If you secure an upgrade to First Class, you’ll also enjoy additional exclusive perks:
- Complimentary checked bags: Travel with peace of mind knowing that your checked bags are included in your upgraded ticket at no extra cost.
- Expedited check-in: Experience a hassle-free check-in process with dedicated check-in counters for First Class passengers.
- Access to Hawaiian Airlines’ Premier Clubs: Relax and unwind in the luxurious Premier Clubs located at select airports. Enjoy comfortable seating, complimentary refreshments, and access to business amenities.
- Priority pre-boarding: Step onto the aircraft before other passengers and settle into your spacious seat with ease.
- Unlimited in-flight beverage service: Enjoy unlimited refreshments throughout your flight, with an extensive selection to choose from.
Immerse yourself in hours of entertainment with the In-Seat Entertainment System or In-Flight Entertainment Tablet, offering a wide range of movies, TV shows, and music to enhance your journey.
| Upgrade Benefits | Business Class | First Class |
|---|---|---|
| Enhanced Food and Beverage Options | ✓ | ✓ |
| Priority Security Line | ✓ | ✓ |
| Priority Boarding | ✓ | ✓ |
| Efficient Baggage Handling | ✓ | ✓ |
| Complimentary Checked Bags | – | ✓ |
| Expedited Check-in | – | ✓ |
| Access to Hawaiian Airlines’ Premier Clubs | – | ✓ |
| Priority Pre-boarding | – | ✓ |
| Unlimited In-flight Beverage Service | – | ✓ |
Upgrade benefits comparison:
| Upgrade Benefits | Business Class | First Class |
|---|---|---|
| Enhanced Food and Beverage Options | ✓ | ✓ |
| Priority Security Line | ✓ | ✓ |
| Priority Boarding | ✓ | ✓ |
| Efficient Baggage Handling | ✓ | ✓ |
| Complimentary Checked Bags | – | ✓ |
| Expedited Check-in | – | ✓ |
| Access to Hawaiian Airlines’ Premier Clubs | – | ✓ |
| Priority Pre-boarding | – | ✓ |
| Unlimited In-flight Beverage Service | – | ✓ |
Changes and Cancellations
If you need to make changes to your upgrade offer on Hawaiian Airlines, you have the flexibility to do so up to 48 hours prior to departure. Whether you want to increase or decrease the amount of your initial offer, the process is simple and convenient.
To change your upgrade offer, follow these steps:
- Retrieve the email confirmation of your initial offer.
- Click on the provided link to access the upgrade offer management page.
- Adjust the amount of your offer using the designated interface.
- Click “Submit” to save the changes to your upgrade offer.
By following these steps, you can ensure that your upgrade offer reflects your current preferences and budget.
If, for any reason, you no longer wish to proceed with your upgrade offer, you have the option to cancel it up to 48 hours prior to departure.
To cancel your upgrade offer, simply access the upgrade offer management page using the link provided in your email confirmation. On the page, you will find an option to cancel the offer. Click on the cancellation option and follow the prompts to cancel your upgrade offer.
It’s important to note that if your upgrade offer is successful and you have been upgraded to First Class or Business Class, the policies regarding changes and cancellations may differ. In such cases, it is recommended to contact Hawaiian Airlines’ customer support for further assistance.
Having the ability to change or cancel your upgrade offer provides the flexibility you need to make adjustments to your travel plans. Hawaiian Airlines understands that circumstances may change, and they strive to accommodate their passengers as much as possible.
Baggage and Additional Information
When you are upgraded on Hawaiian Airlines, your baggage allowance may change depending on the type of upgrade and the segment of your trip. If you have been upgraded, additional baggage allowance will apply to the upgraded segment of your journey. For international travel, it’s important to note that 2 free checked bags are already included with the original economy class ticket.
Even if you have been upgraded, you can still earn HawaiianMiles at the rate of your originally purchased ticket. This means that you can continue to accumulate miles based on the fare class of your original ticket, even with the benefits of your upgrade.
It is important to keep in mind that upgrades on Hawaiian Airlines are subject to availability. Not all flights may be eligible for bidding, so make sure to check the availability of upgrades on the specific flights you are interested in.
FAQ
Q: How do I bid for an upgrade on Hawaiian Airlines?
A: To bid for an upgrade on Hawaiian Airlines, you need to follow these steps:
Q: How can I check my eligibility for an upgrade on Hawaiian Airlines?
A: To check if you are eligible for an upgrade on Hawaiian Airlines, you need to enter your confirmation code and last name on the Bid Up page. This will verify if your booking is eligible for an upgrade.
Q: How can I make an offer for an upgrade on Hawaiian Airlines?
A: Once you have confirmed your eligibility, you can make an offer for an upgrade on Hawaiian Airlines. The bidding process involves moving a slider to indicate the strength of your offer for each flight segment. You can offer different amounts for each eligible segment. Once you have entered your payment information and reviewed your offer details, you can submit your offer. You will receive an email confirming that your offer was successfully received.
Q: How will I know if my upgrade offer was successful or not?
A: If your offer is accepted, you will receive a confirmation email between 48-24 hours prior to departure. This email will confirm whether your upgrade offer was successful or not. If successful, the cost of your upgrade offer will be debited from the form of payment you provided. If your offer is not accepted, you will receive an email informing you that your offer was unsuccessful.
Q: What can I expect with an upgrade on Hawaiian Airlines?
A: If your upgrade offer is successful, you will enjoy the full First Class or Business Class experience on your flight. This includes enhanced food and beverage options, priority security line, boarding, and baggage handling. In First Class, you will also receive complimentary checked bags, expedited check-in, access to Hawaiian Airlines’ Premier Clubs, priority pre-boarding, and unlimited in-flight beverage service. You will also have access to hours of entertainment through the In-Seat Entertainment System or In-Flight Entertainment Tablet.
Q: Can I change or cancel my upgrade offer?
A: Yes, you can change your upgrade offer up to 48 hours prior to departure. Use the link from the email confirmation of your initial offer to change the amount. If you decide to cancel your upgrade offer, you can do so 48 hours prior to departure. However, if your offer is successful and you have been upgraded, changes and cancellations may be subject to different policies.
Q: How does an upgrade affect my baggage allowance?
A: When you are upgraded on Hawaiian Airlines, your baggage allowance may change depending on the type of upgrade and the segment of your trip. Additional baggage allowance applies to the upgraded segment, and for international travel, 2 free checked bags are already included with the original economy class ticket. Upgraded guests can still earn HawaiianMiles at the rate of their originally purchased ticket. It is important to note that upgrades are subject to availability, and not all flights may be eligible for bidding.
Q: Are there any additional information about upgrades on Hawaiian Airlines?
A: Yes, upgrades on Hawaiian Airlines are facilitated through a third-party software platform called Plusgrade. The upgrade process involves making an offer for a chance to upgrade to First Class or Business Class. The cost of the upgrade offer will be debited from the form of payment provided if successful. If the offer is not successful, the passenger will keep their original ticket. Upgraded guests who are the primary cardholder of the Hawaiian Airlines World Elite Mastercard can also earn HawaiianMiles for their upgrade.