How long can an airline delay a refund?
If your delay means you arrive at your destination more than three hours late, you could be liable for up to £540. If the delay was deemed to be within the airline’s control, you may be liable for compensation. See full help on flight delays. If you are delayed for more than five hours, you can get a refund regardless of the cause.
Can you get a refund if your flight is delayed?
No federal law requires airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies on what they will do for delayed passengers. If your flight has a long delay, ask the airline staff if they will pay for meals or a hotel room.
What are my rights for a flight refund?
If your flight is cancelled. You have the legal right to: a full refund – including other airline flights that you will not be using in the same booking, such as outward or return flights. a replacement flight to get you to your destination.
Should airlines compensate for delayed flights?
Airlines are not required to compensate passengers when flights are delayed or cancelled; US laws only require compensation when a passenger is “ejected” from an oversold flight. Many credit cards with travel benefits offer protections that cover flight delays, cancellations, and lost or delayed baggage.
Are flights canceled if they are not full?
They won’t completely cancel the flight, but there’s a good chance it will be delayed. Especially if the airport is facing problems, the plane carrying the fewest passengers is the one that will be affected.
Should I accept a voucher instead of a refund?
Passengers are within their rights to accept vouchers, but there is no legal obligation to do so. If you prefer a refund, you are not required to accept the voucher and can request a refund instead.
What do the airlines owe you in the event of a delay?
Baggage Delay Compensation When your baggage is lost or delayed on a US domestic flight, you can file a claim with the airline for compensation. According to US Department of Transportation rules, the maximum liability is $3,500 per person for lost or delayed baggage.
Can you get compensation if your flight is delayed?
If you are on a non-EU flight connecting with an EU flight, you can usually get compensation if: you have booked both flights in one booking. you have been delayed for more than 3 hours. the delay was the fault of the airline.
When do you get a refund for a flight?
The airline must legally offer you all of the following: a full refund for other airline flights that you will not be using in the same booking, for example an outward or return flight if you are halfway through one trip, one return flight to the airport of origin You should get the refund within 7 days of the flight date.
Are you reimbursed in the event of a significant delay?
The DOT has not specifically defined “significant delay”. The right to a refund depends on many factors, such as the length of the delay, the duration of the flight and your particular situation. DOT determines whether you are eligible for a refund on a case-by-case basis. What happens when my flight is cancelled?
What to do if your flight is delayed or cancelled?
Talk to someone at the airline as soon as you decide you don’t want to fly. You can claim up to £520 in compensation if the delay is the fault of the airline – depending on the distance and destination of your flight, and how late it arrived. It may be your airline’s fault if there was a technical problem or if there was an overbooking.